3 Things Church App Companies Don’t Want You To Ask
Read this before purchasing a church app.
The church app market is getting flooded with quite a few companies offering very different products.
So to help you out a bit, we’ve outlined the 3 major questions you’ll need to ask before choosing the right company.
1. What type of support do you offer?
Support is paramount with any software. But especially with apps. There’s a lot that can go wrong because there’s so much 3rd party software involved. So the first thing you should find out is what type of support they offer.
Most companies will brag about their “premium” support. But when it really comes down to it, a company’s support can be judge by how accessible their team is. An email is great, but if you’ve got an immediate issue, it just doesn’t cut it. You need more than 2 ways to get ahold of a support agent.
Apollo Apps offers 5 ways to receive support: instant chat, direct email, designer edits wall, phone and text message. We don’t want you to be left in the dust.
2. Do you offer a satisfaction guarantee?
Church apps cost you anywhere from $29 to $399 a month. If a company can’t guarantee your happiness, why continue paying them. Companies that have faith in their product offer satisfaction guarantees.
Don’t get stuck with a company that doesn’t stick by their product and service.
3. What services do you offer my church?
Choosing a church app company isn’t just about the software. It’s about how helpful their team is in getting your app launched successfully. And there’s a lot that goes into that.
We took this principle to heart and are dedicated to assigning a professional designer to every church we work with. Your designer helps you through all the technical setup, design, and publish your app. If fact, they’ll do every step of the process for you. That’s what we call Full Service and it doesn’t cost you anything extra. This insures a successful church app launch every time!
So be sure to ask your app provider what services they offer your church. Otherwise all you’re paying for is a software that costs the company pennies on the dollar.